Terms of Use

Prices

Prices are per person and are based upon shared twin room or single room occupancy. In case of human or computer error, Tailor Made Tours  reserves the right to re-invoice for the correct price or service. A full refund will be made to passengers who choose not to pay an increase, provided Tailor Made Tours receives a written cancellation within five days of the price increase notification.

Credit Cards

We accept Visa, Mastercard and American Express. Credit card charges will only be processed upon submission of an on-line reservation. Third-party credit cards are not acceptable. Please note that all payments are processed in Israel. Some credit card companies charge an international processing fee. Please check with your credit card provider to see what international fees you might be charged.

Currency Fluctuations

All our prices in the brochure and for our custom tailored programs are based on tariffs effective on date of printing. In case of currency fluctuation of more than 3% or amendments in local government taxes, we will adjust pricing accordingly in order to be able to operate the tour.

Online booking confirmations

Will be emailed approximately 3-4 business days after online hotel booking is made, provided that full credit card payment is received. Passengers are responsible to ensure that Tailor Made Tours has the correct e-mail address. Tailor Made Tours will not be responsible for passengers who do not receive online confirmation due to inaccurate information.

 Hotel Amendments

Occasionally, during holidays and certain periods, due to unforeseen circumstances the local Tour Operator and/or Hotel(s) may have to make last-minute changes, sometimes after arrival, in the sequence of the tour and/or hotels. We therefore reserve the right to adjust the sequence and/or substitute any hotels with others of similar category. In such cases there will be no cost adjustment.

 Hotel Accommodations 

Will be provided in accordance with the itinerary or similar. We reserve the right to make substitutions with hotels of equal standard. There will be no refunds for any difference in the cost of those accommodations. All rooms are standard twin-bedded rooms with private facilities, unless you have specifically requested and paid for an upgraded room category. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel’s management on a run-of-house basis. Triple rooms consist of standard twin beds plus a sofa/folding bed or cot for third person. The number of persons accommodated does not dictate the room size. All hotel rates are based on Tailor Made Tours agreements with its suppliers and are not negotiable. Hotel check-in time is generally not before 3:00 p.m. and check-out time is prior to noon. Please be sure that adequate arrangements for accommodations have been taken into consideration when a late night flight is being used. Check-out will normally be 10:00 a.m.

 Responsibility

A) Since The Travel Agent and/or Tour Operator, Tailor Made Tours has no control over the manner in which the independent service provider provides its services to the Tour Participant, we shall not be in any way liable for injury, damage, loss, accident, delay, costs incurred or irregularity arising from or related to the actions of any providers of  food or housing accommodation or other tour services on your trip and their proprietors, personnel, servant or any other person otherwise in connection therewith unless same is the result of our negligence and arises from an immediate and direct action taken by us.

B) Tailor Made Tours shall not assume responsibility for standards of quality, hygiene, political stability, cuisine, sanitation facilities, cleanliness, telecommunications facilities, methods of conducting business, emergency medical evacuation, treatment, or medical services found in the provided accommodation facilities.
C)  Tailor Made Tours will  not assume responsibility for hotels overbooking, cancellations, or delays.

Tailor Made Tours is not responsible for any delay, damages, costs, and injury sustained by a tour participant arising from, caused by, or related to, any circumstances of Force Majeure, including without limitation, fire, war, act of God, weather conditions, civil unrest, acts of criminality or terrorism, strike, governmental action, or any other circumstances beyond our control. When same arises, we will use our efforts or ask our service and accommodation providers to use their efforts to make necessary accommodation with respect to same, as may be reasonable under the circumstances.

Tailor Made Tours reserves the right to change any touring services or accommodations and to make such alterations as may be found desirable for the proper carrying out of the tours. In the event it becomes necessary or advisable in our or our supplier’s discretion to alter the arrangements or the itineraries for the tour participant’s comfort, welfare or safety, such alternations can be made without penalty to us or the service provider.
 

Use of Website (www.goisraelhotels.com)

Agreement between Customer and Tailor Made Tours: www.goisraelhotels.com is offered to you, the customer, conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of www.goisraelhotels.com constitutes your agreement to all such terms, conditions, and notices.

Liability Disclaimer: The information, products, and services published on this web site may include inaccuracies or typographical errors. Changes are periodically made to the information which appears here. The content of this site is not guaranteed to be complete, accurate, or available and may be changed at any time without notice. Tailor Made Tours may make improvements or changes on this web site at any time. In no event shall Tailor Made Tours be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising of, or in any way connected with, the use of this web site, or for any information, products, and services obtained through this web site, or otherwise arising out of the use of this web site.